In windows it says that capacity of a player is 1,8 GB, but it also says that only 1,6 GB is free. Then your player would basically only be a flash drive. For a 2 GB player, 1. First of all, what Sandisk calls 2 GB is 2 billion bytes. Then figure some space is also lost due to formatting. The firmware and other system files take up meg or so. If you think that anything we present here regarding Sandisk Sansa Clip Zip is irrelevant, incorrect, misleading, or erroneous, then please let us know promptly!
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I have tried a few computers and they will not detect it; I have also tried loading the new firmware and it will not pick the clip zip up - it stays on the step of waiting for the zip clip to be connected It is conected but will not pick it up. You may need a replacement unit under the warranty.
Is there an echo in here? And on a year-and-a-half old thread? I was going to call customer service to see if anything more could be done, but then noticed, out of the blue, the player, which had been connected to the computer all night with a green screen, had turned off the screen.
I turned it on, and it showed the USB plug graphic indicating it was plugged in, with the battery charging animation. However, there were no words on the screen. I used other buttons to navigate, and it navigated among screens and menus, but with no words anywhere. If you get to this state, your Sandisk Sansa window should be up on the computer, too. This worked for me.
The player seems to be working again. But I should mention there were two further steps in this saga before I got there.
The plugged in screen showed up, I looked around on the player, then tried to use the Firmware Update link on the Sandisk Sansa window that comes up automatically when the player is plugged in. This did not work - it gave me a file not found error. I downloaded and ran the Firmware Updater Installer, but running it did absolutely nothing.
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